AI Will Create New Jobs But Skills Must Shift, Say Tech Giants

AI will create more jobs than it destroys was the not-so-subtle rebuttal from tech giants to growing concern over the impact of automation technologies on employment. Execs from Google, IBM and Salesforce were questioned about the wider societal implications of their technologies during a panel session here at Mobile World Congress. From a report: Behshad Behzadi, who leads the engineering teams working on Google’s eponymously named AI voice assistant, claimed many jobs will be “complemented” by AI, with AI technologies making it “easier” for humans to carry out tasks. “For sure there is some shift in the jobs. There’s lots of jobs which will [be created which don't exist today]. Think about flight attendant jobs before there was planes and commercial flights. No one could really predict that this job will appear. So there are jobs which will be appearing of that type that are related to the AI,” he said. “I think the topic is a super important topic. How jobs and AI is related — I don’t think it’s one company or one country which can solve it alone. It’s all together we could think about this topic,” he added. “But it’s really an opportunity, it’s not a threat.” “From IBM’s perspective we firmly believe that every profession will be impacted by AI. There’s no question. We also believe that there will be more jobs created,” chimed in Bob Lord, IBM’s chief digital officer. “We also believe that there’ll be more jobs created.

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