Comcast Employees Change Customer Names To ‘Dummy’ and Other Insults

An anonymous reader writes: According to customer bills and screenshots submitted to and reported by blogger Chris Elliot at BoardingArea, Comcast employees have repeatedly changed the names of customers to insults like “dummy,” “w***e,” “a*****e,” and “b***h.” Elliott notes although reasons and consequences for this behavior are unknown, “one thing is clear: At least one person, and maybe more than one person, really doesn’t like Comcast’s customers. Enough to put it in writing. Repeatedly.” Comcast has apologized and is looking at ways to prevent it from happening in the future.

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